Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel
מה אורחים אומרים
The front desk service was great.room The bathroom could have been a little better. The tub trim was molded on it, but all of it was a good stay
Dean
אוגוסט 2024
Excellent staff and very attentive. The facilities were clean, the the bed was very comfy, I felt well rested after a good night's sleep.
L
אוקטובר 2024
It’s an inconvenient location to several restaurants and entertainment areas. The pool is a nice bonus. The staff is always friendly and accommodating the provided breakfast, the complementary snacks and ice water in the lobby is always a great touch. I have severe allergies which necessitates the down pillow is being taken out of the room, which the staff is always wonderful about.
Beth
יולי 2024
The location was great; easy access to the interstate. The hotel was very clean and the staff were extremely friendly. We also enjoyed the breakfast buffet. There was a large variety of foods to eat and it was well stocked and tasted good. The room was nice and I liked that they used Dove products for soap, etc.
Crawford
דצמבר 2024
Our stay was great. Everything was as advertised. We didn’t eat breakfast but the selection seemed decent. The beds were fine but could’ve been a little more comfy. The water in the sink had a little smell but not in the shower. They only have 1 elevator that does a little more knocking and bumping than I would like, but it got us up and down without issue. Overall this hotel was nicely renovated and maintained. I would definitely stay again.
Gary
אוקטובר 2023
I really liked the nice clean floors, they were good to lie down and put my water bowl on. I thought the elevator was a little scary so I liked that the stairs were easy to find. I thought the breakfast was really tasty and am happy there were fresh, healthy options. The bed was a little high for getting on and off but it was comfy and overall it was a good stay. Two paws up. - Luna the dog
Tasha
אפריל 2024
Breakfast was good. I enjoyed watching the conveyor belt pancake maker, coffee was always hot, and there was various options of hot and cold food available. It was a quiet hotel which I love, the staff was always available and friendly. Plus the shower stayed hot the whole time I was in there, and I take longgg showers.
Jovanni
דצמבר 2023
well when we fitst arrived I had booked from booking.com as pet friendly hotel. i saw where they hold a deposit. but when we git there the girl is like we charge 75.00 extra for a dog. i was like no where did i see that on the site. she apologized and asked me if i wanted a refund. but we had just traveled 10hours. just needed some rest. So i took it. next morning the gentleman who checked me out asked about our stay. i told him same thing I told her and i said my dog is cleaner than people a little frenchie named Gemma. Again he apologized. when i looked at my bill when ee got home he removed the 75. fee. I am so grateful there is still good customer service out there.
Robert
ספטמבר 2023
Breakfast everyday! Could’ve been more of a variety but good otherwise!
Lauren
דצמבר 2023
Very clean,attentive,accommodating,soft comfortable beds (can I have one PLEASE?)
Lashawndra
יוני 2023
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